Introduction

Companies tend to run many types of training programs for employees. Specifically, training programs are often run when a company introduces a new technology in its business. However, for some companies, it can be difficult to know which technology training survey questions to ask.

If you're looking for ways to improve your technology training, these questions will help.

1. How would you rate the instructor's knowledge of the subject matter?

Some technology training survey questions to ask in this regard would be:

• How well did the instructor communicate their knowledge?
• Did the instructor communicate their knowledge in a way that was easy to understand?
• Did the instructor use examples to help explain the subject matter?

2. Did the class materials meet your expectations?

Let's see below the type of technology training survey questions in this category:

• What were your expectations before the class?
• How did they compare to the actual experience of learning in the classroom and using resources provided by the institution?
• What would you change about this class material or design if given a chance to improve, based on what you have learned in this course?

3. Would you take another training session with this instructor?

You might ask technology training survey questions such as:

• Would you take another training session with this instructor?
• What is the instructor's name?
• Why did you choose this instructor, and how long have you been taking training with this instructor?

4. What was the most helpful part of the class?

The most effective way to assess training effectiveness is to ask your employees what they thought about it. Here are some questions you can use:

• What was the most or least helpful part of the class?
• What was the most confusing or frustrating aspect of the class?
• How much do you think technology training contributed to your professional development?

5. What did you find least helpful?

Consider using these answer options to get accurate feedback from your employees:

• The instructor was not clear
• Lecture notes were unclear
• Too many details are included in the lesson
• Lack of examples given to help students understand the concepts being taught
• Lack of hands-on training

6. Would an online training module be helpful as a follow-up to this topic?

This type of question can determine whether the employees need additional resources as a follow-up to the training provider. In addition, you can ask: 

Are you interested in learning more about the topics covered here?

7. On a scale of 1-10, how likely are you to use this knowledge in future projects?

Scale-based questions are a type of survey question that asks respondents to choose their answers from a scale. The scale can be a linear scale, which is one where all options are equally spaced and the respondent can only move in one direction, or it can be a nonlinear scale, where options are not spaced equally and there are multiple points on the scale where the respondent can choose to move.

Scale-based questions are useful because they allow researchers to quantify respondents' opinions. This is helpful when trying to figure out what most people think about something. It also helps researchers compare results across different samples of respondents, as well as over time. More information on scale-based questions can be found here.

8. What was the most confusing or frustrating aspect of the class?

This is an open-ended survey question you can use to collect feedback on your training program. You’ll want to make sure you ask for specific details about areas that could be improved, as well as suggestions for how those improvements could be made. For example:

• What was the most confusing or frustrating aspect of the class?
• What part did you find confusing or frustrating in this course or classroom?
• Please describe how we could improve our training program in order to better meet your needs.

9. Rate the amount of information covered during each section

Rating technology survey training questions are another way that surveys can collect data about respondents' attitudes and opinions. With rating questions, respondents are asked about their opinions on the training materials by selecting from a list of choices (such as "very good," "good," etc). 

Learn more about how to get your employees to fill in surveys here.

10. How much do you think technology training contributed to your professional development?

Given the importance of giving employees the opportunity to learn, one of the most important components of a successful training program is ensuring that what you're teaching is relevant to their job. While this may seem obvious on its face, it's easy for managers to get wrapped up in providing training that they think is interesting and fun without stopping to consider whether or not their employees are actually interested in learning about it.

For example: if one of your employees has been working as an accountant for ten years and has never expressed any interest in technology training, chances are pretty good that he or she doesn't give much importance to the technology training. However, if there's something specific about computers or software development that could help your employee perform his job better (e.g., learning how to use spreadsheets instead of paper), then asking this question is useful for you.

11. Was the trainer engaging?

The trainer should be enthusiastic about the topic. If a trainer isn’t excited, it will be hard for your employees to stay engaged.

The trainer should be able to answer their questions and provide examples that help clarify the information. Asking questions is an important part of learning, so if they can't get answers from your instructor, how can they learn? Finally, it's helpful if an instructor can explain things in ways that are easy for them to understand. Not everyone learns at the same pace or has the same background knowledge on certain topics! 

12. Was the training materials appropriate and helpful?

It's important that your training materials are appropriate for the audience. You don't want your trainees to be bored, confused, or lost in all the information you're providing. The best technology training survey questions are those that address the usefulness of materials. This is a great way to uncover what learning styles your employees prefer so you can provide them with more of what they like!

• Relevant: Is the content relevant? If not, it may be time to update some things on their end.
• Well-organised: Does it flow well? Are there sections that could stand on their own rather than being tied together? Does each lesson build off of another one so learners don't feel overwhelmed when trying out new skills?
• Easy-to-understand: Are there words or phrases used frequently throughout that learners would have trouble grasping if they haven't heard them before (like "click here" vs "select this button")? You should also consider whether all drawings or images are clear enough for learners who may have a visual impairment. If so much of the language used isn't accessible then employees won't retain any knowledge gained from those lessons either!

13. How well did the trainer facilitate group discussions?

As a training participant, it’s important to know how well the trainer facilitated group discussions. Did the trainer manage time efficiently? Additionally, did she or he have enough knowledge of the subject matter? Did they encourage participation from everyone in the class? Here are some technology survey questions to ask:

• How did the trainer manage time effectively?
• Was it easy for you to participate in conversations during classes and exercises with other participants, or was it difficult?
• What types of activities and questions did your instructor use when facilitating group discussions or exercises that helped you learn more about yourself and other people in your class?

14. Is the technology that you currently use in your job easy to use?

Some technology survey questions to ask in this regard are:

• What is the technology you currently use on your job?
• Is it easy to use?
• How does it help you in your role, and how does it impact your work?
• How does it impact your productivity or the quality of your work?

15. Did we cover everything you needed to know about this topic during the training session?

In addition to asking the above question, you can also ask ‘What topics would you like us to cover in future sessions’?

16. What are your favourite parts of the training process?

Some answer options to include in this type of training question include:

• Being able to learn new things.
• Learning how to use new software.
• Understanding how to use new hardware.
• Learning how to use new systems (or systems of systems).
• Understanding how to use new techniques and processes, as well as their applications in specific situations, such as teaching a class or conducting research.

17. What was your least favourite part of the training process?

You may include the following answer options in this technology training survey question:

• The training process.
• Training program.
• The training session.
• Your instructor's knowledge of the subject matter.
• The class materials.
• The trainer's knowledge of the subject matter.

18. Did you feel like you received enough support from our staff during the training program?

Support can come in many forms. It’s not just about having a trainer there to answer questions or address concerns. Support can also refer to being provided with the proper tools, resources, and information needed to perform job tasks efficiently and correctly.

• Are you part of our internal community?
• Do you have access to:

• A computer/laptop?
• An internet connection?

• Do you know how to use these tools? If not, how can we help you learn?
• Did we provide enough support?
• Was the support good quality?
• Did we provide the right kind of support when it was needed?
• Did we deliver that support in a timely manner and to everyone who needed it, regardless of their background or skill set?

These technology survey questions help determine if your training program is providing the right level of technical assistance. If so, great! Things are running smoothly and your employees are getting everything they need out of their learning experience. On the other hand, if they aren't receiving adequate assistance and guidance, you might want to look into how this could be improved within your organisation.

19. Do you have ideas for how our company can provide better technology training in the future?

There are many ways to conduct a survey, but the best way is to use a survey tool. Using an online survey tool allows you to create interactive questionnaires that are easy and fast for your respondents to complete. You can add images, videos, text boxes, and more to your surveys as well.

When it comes time for your company to ask employees about their technology training needs or ideas on how your company can improve its technology training programs in the future (or any other topic), follow these tips below:

• Personalise the training as much as possible. For example, if you're training someone in Excel, have them use their own data and create a chart for something that is meaningful to them (like their car payment or their grocery bill). This will make the training much more interesting and therefore easier to retain!
• Offer support throughout the process. If someone runs into trouble while learning something new, reach out immediately via email or phone call and offer your assistance in helping them solve any issues they may be having with technology training at work.

20. Would you recommend our company's technology training program to a friend or colleague?

See below examples of technology training survey questions:

• If you would recommend the company's technology training program to a friend or colleague, what would you say?
• What could the company do to improve its technology training program?
• What is your favourite part of the training program?
• Asking your employees and customers for feedback is one of the most important things you can do. It’s also one of the easiest things to forget about.

You can use technology training survey questions to get information from a wide range of people:

• Employees: The people who will be using your product or service are often the best source of feedback on how to improve it.
• Customers: If you want to know what features are most useful, who would give better answers than someone who’s actually using them?
• Partners: Your partner network should be an extension of your company. It helps ensure that there is a smooth transition between departments, so why not ask them for their opinions on new products or services that might affect their lives?

Some more examples of technology training survey questions

Let's look at some additional examples of technology training survey questions:

• How did you like the course?
• Did you feel that this course was beneficial to your job? If so, how? Did it help you do your job better than before, or in a different way than before/
• Were there any specific topics that were particularly useful or interesting to you? Why was this so?

If you're looking for more options for what to include, these questions will help.

• Do employees feel like they have enough time to get through their work?
• Do employees feel like they have enough time to complete tasks in a timely manner?
• Are employees able to utilise the skills that are required of them in their position?

By implementing technology training survey questions and receiving feedback from your teams, you can get a better idea of how well your organisation is performing overall.

Conclusion

Technology training is an important part of every business’s growth, but it can be tricky to know how to improve it. With this list of questions, you’ll have everything you need to create an engaging experience that will leave your employees feeling confident and empowered when they return back to their desks.

Found this post useful? You might also want to check out ‘10 essential technology survey questions for employees’