We use cookies and other tracking technology to improve your browsing experience on our website, to show you personalized content, to analyze our website traffic, and to understand where our visitors are coming from. By browsing our website or clicking Accept Cookies, you consent to our use of cookies and other tracking technologies. Read our Privacy Policy
Guides
5 min

How to include a paid B2B survey in your market research strategy

A guide on how to include a paid B2B survey in your market research strategy

GrapeData
Dec 16, 2022
B2B market research

Introduction

A paid B2B survey is a valuable addition to your market research toolbox. They can help you get real-time data about what's going on in the minds of your target audience. Additionally, they're also a good way to get feedback on customer service or sales processes. But like any other market research method, a paid B2B survey has its drawbacks. Namely, it can be hard to get people to respond. If done right though, a paid B2B survey can give you valuable insights into how your target audience thinks and feels about your product or service—and that's invaluable information for any business owner or manager!

Figure out what you want to know

The first step in developing a survey is identifying the questions you want answered. Asking the right questions at the right time will ensure that you have valuable insights. In addition, it can help your team better understand the data they collect.

To start, ask yourself: What do I want to know? What are my key objectives? How will understanding this information be helpful for our business? If you're unsure of what information would be useful, reach out to experts in your industry for advice on how their research has been helpful for them in improving their business or product offerings.

Once you've identified the questions, it's time to think about how you want to ask them. How many questions should be in your survey? What kind of information do you need from your respondents? Do they have to answer all of the questions or can they skip around? It's important that your survey is not too long—long surveys tend to result in lower response rates.

Decide who you want to ask

Decide who you want to ask. Additionally, you can ask anyone who is a member of your target audience, a potential customer, and/or an expert in your field. You can also invite them to participate if they have something to say about your product or service. What's more, is that you can also invite influencers to be part of the launch. You can do this by offering them a free product or service, or you can simply ask them to help you promote your launch.

If you're wondering how to find the best survey target audience for your survey, here's an article that might help. Our recent blog post titled: '5 tips on how to find the best survey target audience' goes into detail about this topic. Check it out for further information.

Make contact with your survey prospects

Then, you’re ready to contact your prospects. The most common way to reach out is via email. However, it may also be possible to call them directly if they have provided a phone number or other contact information on their website.

At this point, there are two important things to note. First is that you should use a professional email address and not your personal account (the same goes for the phone number you use). You want it to look professional and trustworthy instead of spam coming from some random number with no name attached.

You should also establish a clear purpose for the survey right off the bat (if appropriate). This can help people respond positively by knowing what information you want from them.

The next thing is making sure not too many questions are asked in one sitting. Ask enough so that you get an insightful picture of what customers think about certain aspects of their experience with your company but not so many as to overwhelm anyone who may not want this level of detail available publicly online.

To avoid any potential issues, try structuring questions well before sending them out so people know exactly where they're going ahead of time. This process is more efficient instead of having surprises pop out at random places the during data collection phase which could turn off some participants.

Use survey best practices

Take some time to research the reputation of a survey tool before choosing it. It's also important to ensure that the tool has a good level of customer support, as well as ease-of-use features.

Make sure your survey is easy for participants to access from all devices and operating systems, including desktops, laptops, tablets, and smartphones. Ensure that it doesn't take too long for participants to complete (under 10 minutes is ideal). Make sure you include an introduction section that clearly explains the purpose of your survey. This is so that all respondents are on board with what they're about to do. Additionally, make sure your questions are clear and objective so there's no room for misinterpretation or confusion at any point in time during completion. Use this guide to create winning marketing surveys.

Weight your responses if necessary

Weighting is the process of adjusting a sample to make it more representative of the population. Weighting can be used when you have an unbalanced sample. For example, if you're conducting a survey of 1,000 female customers and want to include other types of customers in your research, weighting is required. You should weigh so that your response rate matches the gender distribution of all potential customers.

Once you've weighed your sample, it's best to run another analysis to see how well your new data represents the full sample (the entire thing we're looking at). This will help identify whether or not there are any outliers in this new data set. These outliers could skew our results away from reality if we don't account for them appropriately. One example of this is a single person with an abnormally high income skewing the average household income too high because they'd bring up the average significantly relative to everyone else who took the survey.

The second thing you need to do is adjust for bias. If you have an unbalanced sample, weighting may not be sufficient to correct this problem—sometimes it'll just push the skew in one direction or another. For example, if you're surveying people with a given disease and only include those who have been diagnosed with it, you'll get a skewed sample that represents those with the disease. Additionally, it could possibly under represent those who don't have it.

For more information, check out this youtube video that explains weighing data for surveys.

Tailor your follow-up communication for the paid B2B survey

Once you’ve collected your data, it’s time to use it. The first thing is to compile all of the results into an easily digestible summary that you can share with your team. This can give everyone a better understanding of who their customers are and how they want to be communicated with.

Next, consider how the results might affect your product or service. Some companies may use this information to tweak the offering in order to meet their customer's needs more closely. Others might use it as an opportunity for self-reflection about where things went wrong and how they plan on improving moving forward. Regardless of what changes are made, having access to accurate market research helps companies make smarter decisions about their overall strategy.

A paid B2B survey is a valuable addition to your market research toolbox

A paid B2B survey can be used as a standalone tool, or in conjunction with other methods such as interviews and focus groups.

This type of survey is an online questionnaire offered by a company that wants feedback on its products or services. The respondents are chosen randomly from the population of people who have registered on the website hosting the survey. Paid surveys can be conducted by telephone or online. However, they're most commonly conducted via email or through a website portal or an application (like ours).

Here's how to get started with a paid B2B survey:

First, decide what kind of information you want your survey results to provide—this will determine which type of paid B2B survey is best suited for your needs. There are two main types of paid B2B surveys: quantitative and qualitative research studies. Quantitative studies usually ask questions about numbers (e.g., what percentage of participants would buy this product). On the other hand, qualitative studies usually ask open-ended questions seeking detailed responses (e.g., "What do you love most about our product?"). Your choice will depend on whether the results need to be analysed quantitatively or qualitatively; if so, choose accordingly!

Once you've decided on the type of survey, conduct some research to find out which companies provide paid B2B surveys. There are many different companies that offer this service. Some specialise in a specific industry while others focus on providing general data. Learn more about qualitative vs quantitative research here

Conclusion

Market research is a valuable tool for any business, but it can be difficult to know where to start. With so many options available and so much information about how to do your research, it can seem overwhelming. The best thing you can do is figure out what you want from your market research process, then find the tools that will help you achieve those goals. A paid B2B survey is one such tool that can help answer questions about customers’ preferences or needs without requiring a large investment in time or resources on your part.

Seamlessly submit surveys on the go.

Bring your experience to your mobile via our app.