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6 min

A beginner’s guide to conducting tech market research

A breakdown of tech market research for those new to it

GrapeData
Mar 2, 2023
IT/Software

Introduction

As a business, you probably have a good idea of who your customers are and what they want. But it’s important to know that these assumptions don't always hold true. Tech market research can help you better understand your market and find opportunities for growth. What is tech market research? How do you conduct tech market research? We'll cover the basics of this often-overlooked area of business strategy below:

What is tech market research?

Tech market research is a way to learn more about your customers and meet their needs. It can help you make better decisions in product development, marketing, and other areas of business.

Tech market research is different from other types of marketing research because it focuses on technology-related products and services instead of consumer products like food or clothing. The goal is to understand what people want from their devices and then create those things.

Tech market research is a way to learn more about your customers and their needs. It's also used to determine whether there are opportunities for you to improve your product or service. It can allow you to understand what people want in their lives and how they might use technology to get it.

Researching the tech industry is especially important for startups because it helps you understand how consumers feel about certain technologies, which can help inform decisions about where the business should focus its efforts.

Market research is a way to understand your customers, competitors, and market. It can help you make better decisions about your product, marketing, and sales. Market research can be qualitative or quantitative in nature. Qualitative methods include focus groups or interviews where participants are asked open-ended questions about their opinions on a topic or product category. Quantitative methods include surveys that ask respondents multiple-choice questions (also known as closed-ended questions) about their perceptions of products in the marketplace. The results from both types of research provide insight into consumer preferences. This is so that companies can develop strategies for reaching them with relevant information or incentives.

Learn how technology is changing consumer behaviour in this post.

Identify your research goals and audience for tech market research 

Before you start your research, it's important to identify your goals and audience. Your overall goal should be to gain a better understanding of the market. This is so that you can make informed decisions regarding your product or service. There are many ways this can happen:

You may want to know who uses a certain type of software or app, how they use it, and what their needs are (e.g., features they'd like added). Or maybe there's an industry trend that has caught your attention but isn't yet reflected in the products on offer. If so, then market research would help uncover whether there is indeed an opportunity for new offerings in this area.

Understand the market landscape

The first step in conducting market research is to understand the landscape of your industry and your competitors. This can be done by reading articles from industry journals and studying company reports and websites. You can also conduct surveys with customers to get their perspectives on how they perceive you compared with others in your space.

This information will help you determine where there is an opportunity for growth within your market segment. It may also help you determine whether there might be barriers preventing further penetration into other segments (which may require additional research).

Conduct user interviews, usability tests, and surveys

  • Conduct user interviews. In order to get a sense of how your target audience uses technology and what their pain points are, you can conduct in-depth interviews with users who fit your target profile. You should ask them questions about their habits, likes and dislikes, preferences, and so on.
  • Conduct usability tests. A usability test involves having someone try out your product or service (or prototype of it) under real-world conditions. This allows you to identify any issues with ease before they become problems that could cost time or money down the line if left unresolved.
  • Survey your customers using surveys or polls that allow for open-ended responses from respondents. Open-ended questions allow respondents to feel comfortable sharing their honest opinions about what's working well for them.

Conduct qualitative analysis as part of tech market research

Qualitative analysis is the process of analysing qualitative data. This data is information that is not numerical, such as interview transcripts, customer feedback, and focus group discussions. Qualitative research can be used to validate quantitative research findings or identify new opportunities for growth in your market.

This type of analysis involves reviewing the transcripts from interviews with respondents as well as other sources of qualitative data such as focus groups and surveys (for example). You may also look at photographs taken during interviews or observations made during focus groups or workshops. The goal is to identify patterns and themes among responses. In this way, you can find out what people really think about your product or service ideas.

Tech research can help you better understand your market, find opportunities and build a better product

Tech market research is an essential part of any startup or business that has a product or service that relies on technology. It can help you better understand your market, find opportunities and build a better product.

Tech research helps you discover new ways of doing things, which can lead to increased sales, higher profits, and happier customers.

The first step in conducting tech market research is understanding how it differs from other types of market research:

-This kind of research focuses on the needs and wants of your target audience, as well as their behaviour.

-It includes both quantitative (numbers) and qualitative (interviews) data collection methods.

-Tech research is conducted online and offline, as well as through social media

-It can be used to learn about your target audience’s preferences, behaviours, motivations, and decision-making process.

This research is a way to learn more about your customers and their needs. It's also used to determine whether there are opportunities for you to improve your product or service, by understanding what people want in their lives and how they might use technology to get it.

Researching the tech industry is especially important for startups. This is because it helps you understand how consumers feel about certain technologies. This data can help inform decisions about where your business should focus its efforts.

Use cases for tech market research

Tech market research use cases are the primary reason why businesses invest in tech market research. These use cases include:

  • Assessing the viability of a new product or service idea. This type of tech market research can help you determine whether your idea is worth pursuing, and if so, what steps should be taken next. It also helps you identify potential competitors and their strengths or weaknesses. This is so that you can develop strategies for competing with them effectively when it comes time to launch your own product or service.
  • Planning for future growth opportunities by identifying gaps in current product offerings. It also helps spot trends related to consumer behaviour and preferences that may affect demand for those products over time.

There are many use cases for tech market research. Here are some examples:

  • Identifying new markets and product opportunities. If you're not sure where to begin with, your product development, technology-based market research can help you identify opportunities that may not have been visible before. For example, if your company is looking into building an app, technology market research could help you determine what other companies in the industry are doing and how they're doing it. This will give you insight into which features might be successful or which features should be avoided.
  • Understanding your competition's strengths and weaknesses so that they can be countered by yours (and vice versa). Identifying competitors' weaknesses allows them to improve their products so as not to lose out on sales or customers; identifying strengths allows them to capitalise on those areas where their products excel over others.

Applications of tech market research

Tech market research is a useful tool for anyone looking to improve their product or service. Here are just a few ways you can use tech market research:

  • Understand your customers better. By conducting tech market research, you'll get insights into what your customers want and need from your product or service. You'll also be able to identify new opportunities that don't exist yet but could be useful for them. This will help improve customer satisfaction, which leads directly to growth!
  • Improve your product or service by understanding the industry better and finding opportunities within it that haven't been explored yet (or aren't being exploited). This will help make sure that whatever new features you add are actually valuable additions.

Tech market research is a great way to understand your customers and develop strategies that will help you better meet their needs. It can also help you identify opportunities, build a better product, and create more effective marketing campaigns.

Tech market research is an essential part of any business' growth strategy because it provides insights into users' behaviours, preferences, attitudes, and more. This allows companies to make smarter decisions about product development and marketing efforts.

Benefits of tech market research

Market research is the process of collecting data to understand your customers, their needs, and wants. It helps you understand the market landscape and identify opportunities. It can also help you improve your product or service by giving you insights into what customers want from it.

If you're looking to grow your business, market research can give an insight into where there are gaps in the market that could be filled by introducing something new. It can also help you understand your customers better, which will make it easier for you to communicate with them. In the long run, this can lead to increased sales and improved customer loyalty. With the right tech-focused market research, you can learn more about your customers and better meet their needs.

If you're a business owner, market research can help you learn more about your customers and better meet their needs. By learning more about their wants and desires, you'll be able to offer products and services that they want to buy.

A great example of how this works is Amazon's Kindle e-reader product line. The first generation Kindle was introduced in 2007; it was priced at $399 and didn't do much more than display text on its screen with no colour or graphics support at all. But there were still plenty of people who wanted one because they could read books on it anywhere without having to lug around heavy paperbacks.

Amazon was able to learn from this initial product that people wanted something more than just a plain text display. So they took the feedback they received and released an updated version in 2009: the Kindle 2. This new model had improved technology that allowed it to support colour images and graphics. This made it much more appealing than its predecessor. It also featured an improved user interface (UI) that made it easier for users to navigate through their digital libraries of books and magazines.

Why conduct tech market research?

The most important reason to conduct tech market research is that it's a great way to understand your customers and grow your company. Research can help you identify opportunities and challenges that exist in the market. This allows you to create products and services that meet their needs.

Researching technology products, services, and trends also helps you stay ahead of the curve when it comes to emerging technologies For example, if there are new cloud-based tools available for small businesses looking for ways to streamline their operations (like CRM systems), then conducting research into those tools may lead directly back to developing an app based on those same principles. For instance, a company may aim the app specifically at helping small businesses manage their finances instead of just sales data!

There are many benefits associated with conducting tech market research:

  • It allows you to stay ahead of the curve by identifying trends and opportunities before they become mainstream.
  • You can learn what people really think about your industry and niche, which can help you identify problems that need solving.
  • It gives you insights into how people use technology products, services, or trends and whether those uses are effective for them.
  • Tech companies are tasked with building products that solve problems for their customers. Market research can help you understand your customers better and also identify opportunities for improvement or expansion of your business.
  • For example, if you're developing a new app that helps people find restaurants nearby, conducting tech market research will allow you to figure out what features they want most in such an app and whether they'd be willing to pay money for it. Conducting tech market research at this stage may reveal issues such as: "People prefer apps that have reviews from friends," or "They don't like paying extra for location services." This information can then be used by developers when building out the final version of their product before release.
  • Market research also provides valuable insights into how consumers interact with existing products in their daily lives.

Conducting tech market research is a great way to understand your customers and grow your company

 By conducting tech market research, you can:

  • Understand the needs of your customers.
  • Identify opportunities for improvement or new products.
  • Build a better product based on what people actually want instead of guessing or making assumptions. This will increase sales because people are more likely to buy from brands they believe in and trust. 

When it comes to tech market research, there are a lot of options available. The process can seem overwhelming at first, but with the right tools and approach, anyone can learn how to do it. We hope that this guide has been useful for you so that you can get started on your own projects! Also check out: 6 benefits of conducting tech market research.

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